Internet Service

Internet service in the Corps dormitories is provided by Computing & Information Services (CIS) (http://cis.tamu.edu).

Each Corps dorm room is fitted with two (2) network ports (also referred to as Ethernet jacks). Each port is connected to a router in the building that connects directly to the ResNet server, which provides high-speed Internet access as well as access to Texas A&M University computing resources.

To connect to ResNet, you will need a 10/100 Base-T Ethernet card (also known as a NIC or network interface card) and an RJ-45 Ethernet cable. Ninety-nine percent (99%) of all computers being sold (desktops and notebooks/laptops—personal computers and Macs) come with a built-in Ethernet card (or NIC). The location of this card on your unit varies and you should refer to the owner’s manual that came with your unit. RJ-45 Ethernet cables vary in length (you will need at least 6 feet of cable) and can be purchased in any retail store including but not limited to Circuit City, Best Buy, Wal-Mart, Target and Lowe’s.

Upon moving into your room, you will want to set-up your computer for Internet access. Simply plug your computer into one of the ports, power up and open a web browser (e.g., Internet Explorer, Netscape, Safari, etc.). Just follow the instructions that appear on the browser page. CIS has some measures in place to protect your computer and the rest of the campus from viruses, worms and other security threats.

It is important to understand that ResNet is a shared resource, which can mean you open up your computer to potential viruses. You can download ant-virus software at no charge from the CIS Student Software Store (http://software.tamu.edu).

It is important to note the Corps dormitories are not set-up for wireless access. All connections are hard-wired to the ResNet server. Unapproved attachment of wireless access points is strictly prohibited in all Texas A&M University residence halls and dormitories. These devices may cause major disruptions and security risks in ResNet and may cause outages for fellow students. For more information about ResNet including policies and restrictions, please visit http://net.tamu.edu/network/resnet.html.

There are wireless access points in the vicinity of the Corps dormitories. These facilities (including Duncan Dining Center, the Commons and the Corps Academic Lounge) provide wireless access via the TAMULink Wireless Network. For more information about TAMULink, please visit http://tamulink.tamu.edu.

Printers are allowed to be used in the dorm rooms for cadets to print academic materials including notes for class and homework.
CIS Help Desk Central

Computing assistance is available through CIS Help Desk Central, which serves as a clearinghouse for customer questions over a great number of computer-related issues and is staffed by over thirty (30) student workers and fifteen (15) full-time staff. CIS Help Desk Central is available for phone support at (979) 845-8300 24-hours a day, 7 days a week, and 365 days a year.

Located in Room 1112 of the Computing Services Center (Teague Building), students may also walk-up to CIS Help Desk Central between 8:00am and midnight for assistance.

For additional information regarding CIS Help Desk Central, please visit https://hdc.tamu.edu.

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